Shopping Cart

FAQ

DIY Project Kits

Do the project kits come with paint or stain?

We don't provide paint or stain with our project kits because we want you to have the freedom to customize your decor to your liking. Stain is available to purchase separately here if you see something that you like.  

Are the projects safe for kids?

Our projects are safe for teens and older.

Precaution should always be taken when assembling your DIY project around children or infants. All of our project kits come with glue that uses a safety cap, however, this could still pose a choking hazard or other danger if left open. 

What if I need more help assembling my DIY project?

All of our project kits come with step by step instructions. Additionally, we have video tutorials for all of products that provide further explanation. They can be found here. 

Do you have instructions on how to paint or stain my projects?

Free tips and advice on how to finish your DIY project can be found on our blog here. 

What tools are included in the project kit?

Any tools required for your DIY project are included in the project kit.

Orders

Can I order a specific project kit without a subscription?

Yes, you can order individual projects if you'd like.

How long does shipping take?

Your project will be delivered in 5-10 business days from the day you place your order.

Can I get expedited shipping?

Please contact us to inquire about expedited shipping. 

What if a piece is missing or damaged?

Delivering a high quality customer experience is of utmost important to us. If one of your project kits appears to be missing an item or contains a damaged piece, please contact us and we will gladly replace it. 

Can I order to outside of Canada? 

Please contact us to inquire about shipping outside of Canada.

Can I send this as a gift?

Yes. During your checkout, please provide a separate shipping address that is different than the billing address. 

Billing and Payment

When do I get billed?

Payment to your credit card will be processed immediately.

What methods of payment are accepted?

We accept Visa, Mastercard and American Express.

Is there a discount for paying annually?

Yes. Please contact us to inquire about a discount for paying annually.

Is there a discount for placing multiple orders?

Yes. Please contact us to inquire a discount for placing multiple orders.